The customer has the right to return the goods bought from VIANOR’s online store within 14 days starting from the moment the goods were delivered or handed over to the customer. To return the product, a notification of withdrawal must be sent to the e-mail firstname.lastname@example.org. Upon returning the product, the money shall be returned to the customer immediately, but not later than within 14 days after the product was returned. Money shall be returned to the same bank account from which the payment to Tireman OÜ was made.
When the goods are returned, the customer must incur costs related to the return of the goods in the amount of up to 10 euros. If the goods ordered by the customer do not correspond to the order or goods shown in the online store, we shall replace the product for the correct one for free or allow the customer to change the product for a new equivalent one.
NB! The goods returned to Tireman OÜ by the customer must be unused (it is not allowed to drive with the tires and it is not allowed to mount and unmount the tires on wheels).